Quality Management / ISO 9001:2008

Standard/Goal: "The selling point is quality"

Basis

  • ISO 9001:2008
  • Meeting legal requirements (legal compliance)
  • ICS in accordance with OR (Swiss Code of Obligations)
  • NATCO Management System (NMS)

Benefits for the customer

  • Error-free order handling
  • Order completed on-time
  • Clearly defined project management
  • Seamless communication
  • Specific contact persons and their substitutes
  • Quality from A to Z – for everything from collection to delivery
  • Cost savings

Programmes, measures

  • Internal quality and service audits
  • Internal and external training
  • Training of forwarding agents
  • CIP Continuous improvement process

Customer involvement opportunities

  • Customer-focused processes and instructions
  • Participation in quality circles
  • Fulfilment of customer requirements
  • Ongoing communication
  • Customer feedback regarding performance and service

NATCO contact

Katharina Fasko

Katharina Fasko
Quality Assurance Officer

+41 44 818 79 03

NATCO AG Rümlang

Oberglatterstrasse 35
CH-8153 Rümlang

Fon +41 44 818 79 00
Fax +41 44 818 79 79
info@natco.ch

NATCO AG Turgi

Spinnereistrasse 5
CH-5300 Turgi

Fon +41 44 818 79 50
Fax +41 56 223 52 19
info@natco.ch

WE WILL CALL YOU BACK